Projecte llegit
Títol: ServiceNow Data Extraction System
Estudiants que han llegit aquest projecte:
DALFO I FERRER, DANIEL (data lectura: 14-09-2020)- Cerca aquest projecte a Bibliotècnica
DALFO I FERRER, DANIEL (data lectura: 14-09-2020)Director/a: MESEGUER PALLARÈS, ROC
Departament: DAC
Títol: ServiceNow Data Extraction System
Data inici oferta: 04-02-2020 Data finalització oferta: 04-10-2020
Estudis d'assignació del projecte:
- GR ENG SIS TELECOMUN
- GR ENG SIST AEROESP
- GR ENG TELEMÀTICA
| Tipus: Individual | |
| Lloc de realització: Fora UPC | |
| Supervisor/a extern: Jean De Leon | |
| Institució/Empresa: W.L.GORE & ASOCIADOS | |
| Titulació del Director/a: Eng. Telecomunicacions | |
| Paraules clau: | |
| Data, business intelligence, data science | |
| Descripció del contingut i pla d'activitats: | |
| Overview (resum en anglès): | |
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This document explains the whole process for the development of the ServiceNow Data Extraction System, a system that collects internal data from the company where I did my internship, processes it and finally presents it in a visual and understandable way. The ServiceNow Data Extraction System is made up of different blocks chained one after the other, in this document we will talk about each of them. The ServiceNow Data Extraction System helps people with no technical knowledge in the field of data to extract valuable information from massive data collections. This information will help to identify malfunctions within the company’s processes, detect which are the weak points and which are the strongest, and generate ideas for new opportunities. The document is divided into 5 main chapters. At the beginning, the theory and some concepts related to the world of data that are required to understand the following parts, such as "Business Intelligence" and "Data Science". The following explains how each block of the system are designed, then we will see how each of these blocks has been technically implemented, an example of use is also taught, and finally conclusions are drawn. The ServiceNow Data Extraction System is still used today in the company to analyze workflows, team operations and detect problems. The design explained in this document is a first version that is still supported and being developed. |
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