CBL - Campus del Baix Llobregat

Projecte llegit

Títol: Desarrollo de un plan de acción para un sistema de ferrocarril urbano

Estudiants que han llegit aquest projecte:

Director/a: TRAPOTE BARREIRA, CÉSAR

Departament: FIS

Títol: Desarrollo de un plan de acción para un sistema de ferrocarril urbano

Data inici oferta: 22-01-2025     Data finalització oferta: 22-09-2025


Estudis d'assignació del projecte:
    GR ENG SIST AEROESP
Tipus: Individual
 
Lloc de realització: EETAC
 
Paraules clau:
Plan de acción, KPI, multi-criteria analysis decision, mejora continua, trazabilidad, transporte urbano,gestión de incidencias
 
Descripció del contingut i pla d'activitats:
El trabajo tiene por objeto el desarrollo de un plan de acción para un sistema de ferrocarril urbano, aplicando metodologías del sector aeronáutico. Un plan de acción es, de forma genérica, la planificación de medidas operativas y de gestión que aseguren calidad sostenida en el tiempo.

En primer lugar, se define en qué consiste un plan de acción y qué finalidad tiene. Se analizan diferentes casos para comparar diferentes aproximaciones dentro del sistema de ferrocarril urbano y también cómo es el abordaje desde otro sector como es el aeronáutico, ámbito de especialidad del grado.

En segundo lugar, de desarrolla un plan de acción para el ferrocarril urbano, incorporando algunas mejoras propias del sector aeronáutico que han sido previamente analizadas. Para ello se definen, concretan y adaptan las métricas de seguimiento.
 
Overview (resum en anglès):
This Bachelor's Final Project aims to apply the planning, continuous improvement, and traceability methodologies used in the aerospace sector to the railway sector, specifically to the Barcelona Metro. The initial hypothesis establishes that a structured management approach based on action plans, incident prioritization, and monitoring through key performance indicators (KPI) can significantly improve the operational efficiency, user safety and service perception.
To achieve this, a review of relevant methodology from both sectors has been carried out, including tools such as root cause analysis, PDCA cycle, Lean and Six Sigma techniques, and quality standards. The current situation of the Barcelona Metro was analyzed, and using multi-criteria prioritization techniques, the critical areas were identified. The two high-impact issues were selected: damages caused by the use of escalators and elevators and the overcrowding on platforms and inside the trains.
For these two issues, a detailed and structured action plan was designed, divided in phases, including the causal analysis definition of corrective actions, and designs of specific monitoring indicators. Also, traceability and implementation templates were developed for both action plans and KPIs. Since implementation is not feasible within the scope of this Project, a forecast of expected results was developed, including target values, success thresholds, evaluation criteria, and timelines for analysis.
The project concludes that the adaptation of methodologies from the aeronautical sector to the railway sector is feasible, provides quantifiable value, and can be implemented in a sustainable manner. The sustainability analysis confirms the scalability of the proposed plan and its low impact in both the development and the implementation phases.

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