CBL - Campus del Baix Llobregat

Projecte llegit

Títol: Identification and proposals for improving the terminal building bottlenecks

Estudiants que han llegit aquest projecte:

Director/a: PONS PRATS, JORDI

Departament: FIS

Títol: Identification and proposals for improving the terminal building bottlenecks

Data inici oferta: 13-06-2022     Data finalització oferta: 13-02-2023


Estudis d'assignació del projecte:
    GR ENG SIST AEROESP
Tipus: Individual
 
Lloc de realització: EETAC
 
Paraules clau:
Bottleneck, waiting times, queues, capacity, check-in counter, security filter, allocation
 
Descripció del contingut i pla d'activitats:
As a passenger arriving to an airport (mainly major ones), one is
used to expect long queues and waiting times. Security checks
have been increasing the required time since the Twin Towers
attacks. The airport manager would also look for the best
possible experience, the higher Level of Service, while keeping
the economical profit. The project is aimed to investigate
several strategies to deal with the different processes a
passenger has to deal with on its arrival to the airport in order
to understand the possible configurations and effects of each of
them. Applications to real airports will be looked for to
illustrate and corroborate the effectiveness of the solution.



Data about Laguardia o JFK at NY:
https://expandedramblings.com/index.php/laguardia-airport-
statistics-and-facts-2018/
https://www.panynj.gov/airports/en/statistics-general-info.html

 
Overview (resum en anglès):
Long queues are part of any passenger's travel experience. When arriving at an airport, one is used to waiting in long lines and waiting times, factors which directly impact on a pleasant travel experience. Such is the importance of this event, that IATA defines several Level of Service (LOS) according to the characteristics of each process, ranging from "Excellent" (free flow of passengers and top quality comfort levels) to "Unacceptable" (crossing of passenger flows, system breakdowns, and poor comfort levels), according to IATA¿s Airport Development Reference Manual 9th edition, aiming to achieve a mid-level with good LOS that meets passengers' expectations and a terminal building that is not over-dimensioned, which means that these LOS take into account not only waiting times, but space too.

This project focuses on two of the most problematic processes on the airport's land-side: check-in area and security checks. Through raw data collection, the bottleneck phenomenon will be explained by making a comparison between real flight data collected from AENA's webpage and a subsequent in-person verification at Barcelona's airport, and IATA's ADRM guidelines. Then, various strategies to solve this problem will be described in order to understand the possible configurations and effects of each of them. Real airport applications will also be addressed in the project, in order to know how other airports are dealing with these issues. Also, some digitalization solutions will be taken into account.

The objective of the project is not to make a statistical analysis of the demand, nor address the space requirements for these processes, but rather to check the appearance of queues due to the strategy followed by Josep Tarradellas Barcelona - El Prat airport on a given day and time of the year, and to investigate possible solutions to ease this phenomenon.

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