Projecte assignat
Títol: Analysis and Optimization of Business Processes in University Alliances' Service Catalogue
Director/a: ALCOBER SEGURA, JESÚS
Departament: ENTEL
Títol: Analysis and Optimization of Business Processes in University Alliances' Service Catalogue
Data inici oferta: 29-09-2023 Data finalització oferta: 29-04-2024
Estudis d'assignació del projecte:
- MU MASTEAM 2015
Tipus: Individual | |
Lloc de realització: EETAC | |
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University alliances play a pivotal role in modern higher education, enabling institutions to collaborate and provide various
services to their members. The efficiency and effectiveness of the services offered within these alliances greatly impact the overall success and competitiveness of the participating institutions. This master's thesis proposal aims to investigate and analyse the business processes associated with a catalogue of services offered within university alliances. The primary objective is to identify examples of these service catalogues, study their underlying processes, and represent them in a simplified and visual manner. The chosen representation method, such as BPMN 2.0 or a similar modelling approach, will enable better comprehension and continuous improvement of these processes. Additionally, the study will contribute to training the staff responsible for delivering these services, thus enhancing the overall quality of the services provided. |
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