CBL - Campus del Baix Llobregat

Projecte llegit

Títol: Software de gestión de servicios en una red de metro

Estudiants que han llegit aquest projecte:

Director/a: CASTAN PONZ, JOSÉ ANTONIO

Departament: DEGD

Títol: Software de gestión de servicios en una red de metro

Data inici oferta: 02-02-2023     Data finalització oferta: 02-10-2023


Estudis d'assignació del projecte:
    GR ENG SIST AEROESP
Tipus: Individual
 
Lloc de realització: EETAC
 
Paraules clau:
Software. Gestión. Servicios. Red.
 
Descripció del contingut i pla d'activitats:
Crear un modelo teórico de un gestor de servicios y desarrollar
parte de su implementación mediante una primera versión del
programa. Estará basado en el colectivo de Agentes de Inspección y
control de Metro de TMB, así mejorando el modelo de gestión del
diseño de la oferta actual.
 
Overview (resum en anglès):
The daily assignment of tasks for control and information assistants in railway networks has traditionally been a manual process that consumes valuable resources and time. The complexity of managing the daily activities of this personnel, distributed across multiple lines and stations, has posed a constant challenge. In response to this issue, the present work has embarked on the creation of an innovative and transformative solution known as ACIX, a software specifically designed to automate and optimize task allocation, contributing to operational efficiency and cost reduction in railway transportation systems.
Throughout this document, a comprehensive solution is presented that transcends the limitations of traditional methods of task assignment. The focus of ACIX goes beyond mere process automation, aiming to improve the quality and accuracy of daily task allocation. The software has been developed with an integral perspective that encompasses both human resource management and assignment criteria, in order to create an optimal and consistent planning environment.
The heart of ACIX lies in its ability to consider a variety of critical factors that influence task assignment. From parameters such as thermal stress in different stations to the distance of workers from their base, ACIX meticulously addresses each element to ensure that task assignment is not only efficient but also strategically optimized. This solution not only eliminates the laborious task of manually assigning tasks but also enables a more equitable and fair distribution, taking into account employees' needs and capabilities.
In the relentless pursuit of improving planning and service allocation, ACIX emerges as a valuable ally. Its data-driven approach and adaptability to the changing demands of a dynamic transportation network mark a milestone in human resource management in the railway industry. The result is a comprehensive and advanced solution that redefines how task assignment challenges are tackled in transportation systems, paving the way for efficiency, cost reduction, and continuous service improvement.

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